Booked a flight from Malindo Air from Kuala Lumpur, Malaysia (SZB) to Johor Bahru, Malaysia (JHB). However, the flight was cancelled by the airline due to Covid-19 & they kept rescheduling my flight many times!
I've requested refund on 18 March 2020 immediately but all I got is many times of flight schedule timing! Like who can fly after 18 March 2020?! I'm already stuck in JB instead of being in KL to even fly back to JB!
My original booking (Cancelled)
OD1211 SUBANG - JOHOR BAHRU
Departure date : 24 March 2020 , 8.00am
1st reschedule : 24 Mar 2020 , departing at 9.40am
2nd reschedule : 24 Mar 2020, departing at 8.40am
3rd reschedule : 24 Mar 2020, departing at 8.45pm
They said they offer refund voucher at their website but till today, I did not receive any refund vouchers, nor follow up upon this matter! Extremely irresponsible & poor customer service. I kept receiving automated response via their Facebook page.
#Malindoaircheated
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